From Projection To Insight In Statistical Consulting

From Projection To Insight In Statistical Consulting

Jarjoura D; Speight J; Amer Stat Assoc

1995

1995

Statisticians continue to write about interpersonal problems they experience as consultants. In the past, they have suggested that some clients create a conflict-ridden process. More recently, they have been looking at themselves and their training to explain problems such as lack of public appreciation for the value of statistical thinking. We explore the psychological concepts of projection, mindsets, and insight to explain problems inherent in the statistical consulting process. Both consultant and client project; that is, ascribe to the other and to the data aspects they fail to recognize about themselves and about their expectations. This interferes with understanding the research problem and the data. Projection also explains the fascination consultants have with data. Projection of the client onto the consultant and the data hem the consultant into a restricted role that precludes the raising of important questions and a thorough contribution. Mindsets interfere with perception of new information. Recognition of the interference of projections and mindsets allows the consultant to move through the process with greater ease and satisfaction, and, more importantly, to develop the insights needed for a creative resolution to the process.

cognition; education; Psychology

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Book/Monograph

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